Privacy Policy

Privacy Policy
Last updated: MARCH 2, 2025

This Privacy Policy outlines how Pawbounce (referred to as the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.pawbounce.com (the "Site") or otherwise interact with us regarding the Site (collectively, the "Services"). References to "you" and "your" mean the individual user of our Services, whether as a customer, website visitor, or another individual whose information we process according to this Privacy Policy.

Please read this Privacy Policy carefully to understand your rights and our responsibilities.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or other operational updates. Any changes will be posted on this page, accompanied by an updated "Last updated" date.

Personal Information We Collect

Information You Provide Directly

We collect personal information you provide to us, such as:

  • Contact details, including your name, address, phone number, and email address.
  • Order details, such as billing/shipping information and payment confirmations.
  • Account details, including your username, password, and security information.
  • Shopping activity, like products viewed, added to the cart, or purchased.
  • Customer support information submitted through our contact channels.

Automatically Collected Information

We collect specific information about your use of our Services through cookies and similar technologies. This may include:

  • Device and browser information.
  • IP address, geolocation, and network interactions.
  • Usage patterns, such as pages visited and time spent on our Site.

Information from Third Parties

We may collect information about you from vendors and partners, such as:

  • Payment processors for transaction verification.
  • Service providers like Shopify, which helps power our Site and Services.

Any third-party information we collect will be handled following this Privacy Policy.

How We Use Your Personal Information

We process your personal information to:

  1. Deliver Products and Services: Process your orders, payments, and account-related activities.
  2. Marketing: Provide promotional material tailored to your preferences.
  3. Improve Services: Track and analyze user behavior to optimize Site functionality and experience.
  4. Security and Fraud Prevention: Detect and respond to fraudulent or malicious activity.
  5. Legal Compliance: Comply with applicable legal and regulatory requirements.

Cookies

We use cookies to enhance your experience, analyze Site usage, and personalize marketing efforts. You can control cookie settings through your browser; however, blocking cookies may limit some functionalities of our Services.

Sharing Personal Information

We may share your personal data with:

  • Service providers (IT, fulfillment, shipping, and payment processing support).
  • Marketing and business partners for advertising purposes.
  • Affiliates for service consistency across our corporate group.
  • Legal authorities, when necessary to comply with a lawful request.

We do not sell sensitive personal information or disclose it for inappropriate purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access/Know: Request specifics on how your information is used.
  • Edit/Delete: Update or delete stored personal information.
  • Opt-out: Request to opt out of targeted advertising.
  • Data Portability: Request to receive your data in a portable format.
  • Withdraw Consent: Revoke consent when applicable.

If you would like to exercise any of these rights, please contact us as outlined below.

Children’s Data

Our Services are not directed toward children, and we do not collect personal information from minors knowingly. Please contact us if you believe a child has provided us with personal data.

Retention of Information

We will retain your personal information for as long as necessary to fulfill purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

If you access our Services from outside the United States, note that we may transfer your personal information internationally for storage or processing. We use validated data transfer mechanisms, such as the EU Standard Contractual Clauses, to ensure data protection compliance.

Contact Us

If you have any questions or wish to exercise your privacy rights, contact us at:

For additional concerns, you may lodge a complaint with your local data protection authority.